Terms of Service for VisionLeaderHub

Effective date: January 1, 2025

1. Acceptance of Terms

By engaging with VisionLeaderHub, you agree to comply with these terms. Please review them carefully before purchase or enrollment.

2. Products and Services

2.1 Leadership Programs

VisionLeaderHub offers in-person and virtual leadership programs designed to enhance strategic thinking and team management skills.

Scheduling and Cancellations: A full refund of program fees is available for cancellations received at least 14 days prior to the program start date. Cancellations made less than 14 days before the start date are not eligible for reimbursement due to preparations and resource allocation. Participants may request a rescheduling at no extra fee, subject to availability.

2.2 Information Products

Our digital offerings include online courses, webinars, and downloadable guides delivered electronically.

Delivery and Access: Access links will be provided after purchase. If access is not granted, please notify us within 3 days.

Reimbursement: Purchases of information products may be reimbursed within 7 days of the transaction date, provided no more than 10 percent of the content has been accessed or downloaded. Requests must be made via our contact form. After 7 days or 10 percent usage, all sales are final due to digital delivery.

2.3 Goods

Physical items sold are shipped from our facility and subject to standard handling.

Damaged or Defective Items: Notify us within 14 days of delivery with photographic evidence. We will ship a replacement or issue a refund of the item fee. Reimbursement will be processed within 10 business days after approval. Customers are responsible for shipping back costs unless otherwise agreed.

3. Refund Policy

We strive to address all reimbursement requests promptly. The method of reimbursement corresponds to the original payment method. Processing times may vary depending on the provider.

Non-refundable Services: Custom coaching engagements and one-on-one sessions are tailored resources planned in advance. Fees for these services are non-refundable once a session is confirmed. Clients may reschedule up to 3 days before the session without additional charges.

4. Payment Terms

All fees are due at the time of purchase or enrollment. Accepted payment methods include major credit cards. Failure to pay may result in suspension of access to programs or content.

5. Modifications to Terms

VisionLeaderHub reserves the right to update these terms at any time. Material changes will be posted on this page with a revised effective date.

6. Contact Information

If you have questions or need assistance, reach out via our contact form or use the details below:

Address: 1 Fullerton Road, #02-02 One Fullerton, Singapore 049213
Phone: +6580648741
Business ID: S5247647A